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Faculty & Staff
Kean USA Helpdesk
For new faculty
Internet & Network
E-Mail & Accounts
Classroom
Resource Booking
Applications & Software
Cisco/Easyconnect VPN
General Info & FAQs
Students
Kean USA Helpdesk
Internet & Network
E-Mail & Accounts（Okta）
Resource Booking
Applications & Software
Easyconnect VPN
General Info & FAQs
Faculty & Staff
Kean USA Helpdesk
美肯Helpdesk网站和帮助文档 / Kean USA Helpdesk document
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For new faculty
Common issues for new faculty
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Internet & Network
How to use WKU-VISITOR WiFi on campus (如何在校园使用访客网络)
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E-Mail & Accounts
How to access WKU Email & Kean Email
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Classroom
Use Camera and Mic in classroom for online class support
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Resource Booking
How to book a video classroom for videotaping
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Applications & Software
How to log in Zoom with your Kean account (SSO)
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Cisco/Easyconnect VPN
How to install Cisco Anyconnect VPN on laptop and phone
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General Info & FAQs
How to contact Kean IT department (Ticket) 如何联系美肯IT
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